Careers

Home Specialist – Springrove

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As a Home Specialist, you will manage customers and ongoing resident relations within a specified manufactured housing community, including the advertising, inputting of home orders, coordinating closings, and showing homes to prospects.

JOB DUTIES

  • Assist the Sr. Home Specialist with all of the sales duties on a daily basis.
  • Always provide top-notch customer service.
  • Help customers find their home by greeting them, listening to their needs and providing them with a home that fits those needs.
  • Maintain online home listings by updating the home availability, images, and listing information on a regular basis.
  • Perform administrative and sales duties such as updating contacts/sales leads in the customer tracking software, staying current with email communication, returning phone calls, and preparing reports or other communication as needed.
  • Work with the Chief Community Officer and the Finance Team to gain approval for a customer to become a resident. Continue to work with the Finance Team or CEO to provide all necessary documentation to complete the home sale or rental process.
  • Create an inviting office environment by maintaining the office’s cleanliness, making coffee and popcorn for customers, and always greeting the customer with a smile.
  • Follow up on leads to set appointments for the Sr. Home Specialist while working hard to accommodate the customer’s scheduling needs.
  • Other duties as assigned.

REQUIREMENTS

  • High School Diploma or GED
  • Stable work or educational history; no specific job experience required
  • Professional and vibrant personality
  • Exceptional decision making ability
  • Ability to communicate effectively with multiple team members
  • Excellent communication, organizational and time management skills
  • Intermediate computer proficiency with the Microsoft Office Suite, including the ability to use email and internet